Each team in each moment is unique. No two teams are alike. No two moments in one team’s history are identical. And yet there are universal patterns that shape the dynamics of all group processes — even if the group is as small as a married couple. David Marcum and Steven Smith, autho...

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  Some leaders fear that servant leadership means letting prisoners run the prison, letting students run the school, or even letting patients run the asylum. That’s not how servant leadership works. True servant leadership — the kind modeled by Jesus — incorporates two d...

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  Since St. Paul sat down with pen in hand to serve as the first Catholic journalist, we Christians have been told to think of ourselves as a body — the body of Christ. Paul refers to Christians as Christ’s body in many places, but his two most complete reflections are found in: ...

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  Our culture’s obsession with becoming rich and famous is really getting out of hand. That’s apparent from a recent story in Time magazine that reported on people who are paying to be chased around by paparazzi and given a copy of a fake fan magazine with their photo on the cove...

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  One of our most basic principles is that organizations are organisms, not mechanisms, and as such require diversity and feedback to sustain life and achieve their purpose. A primary responsibility of effective leaders, then, is to create and sustain the kind of environment where diversity ...

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  One of our most basic principles is that organizations are organisms, not mechanisms, and as such require diversity and feedback to sustain life and achieve their purpose. A primary responsibility of effective leaders, then, is to create and sustain the kind of environment where diversity ...

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  Some people say that no one can motivate anyone else. At some level that may be true. But for practical purposes these people are just playing a game of semantics. The fact is that we can influence others — and if we do that in such a way that they are moved to do something they were...

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  A meta-analysis of nine studies involving 1,739 workers found a significant positive relationship between motivation and job satisfaction. A happy worker isn’t always a productive worker (see above), but the knowledge worker who has low job satisfaction finds it difficult to be produ...

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  Some people confuse motivation with performance or productivity. They assume that if motivation is high, people will perform at a high level and productivity will be high, too. It’s not that simple. It’s possible to have a highly motivated person — or entire staff &mda...

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  In the C3 Management Framework, we outline three levels of interaction between managers and subordinates, each with its own approach to motivation — and its own impact on organizational performance. Over the course of human history, management has tended to move from compliance (C...

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